Frequently Asked Questions
Don’t see your question here? Check out Klarna’s full FAQ page.
Is there a fee to use 4 interest-free instalments?
There are no upfront fees when you follow the payment schedule. If you fail to make a payment on time late fees may apply. For more information please review product terms for applicable fees.
Will Klarna perform a credit check?
When you choose 4 interest-free instalments, Klarna may order a credit report from a 3rd party. Please review product terms for more information on this.
How can I reach Klarna?
You can reach Klarna anytime at https://www.klarna.com/au/customer-service/ or by downloading the Klarna App for 24/7 chat.