FAQ's

Frequently Asked Questions

How much is shipping, and how long will it take?

All orders are packed and shipped within 1 business day.

For Australia, our Standard Shipping rate is $9.95 and will arrive in 3-10 business days. Express Shipping is $12.95 and will arrive in 1-4 business days.

International shipping will be calculated at check out based on weight.

How can I track my order once shipped?

You will receive a confirmation of order to your entered email, and a shipping confirmation with tracking details will follow once your order has been processed through our warehouse and sent with our courier. 

I am trying to use multiple discount codes, why won't it work?

Unfortunately our system will only allow for one discount code to be applied during checkout. 

What payment methods do you offer?

We accept methods of payment that include: Paypal, Mastercard, VISA, American Express, Apple Pay - as well as buy now, pay later methods like Afterpay & Zippay. 

How can I find my nearest stockist?

This is a feature we will have with quick access soon on our website, but in the meantime, feel free to fill out our contact form.

I have forgotten my login details to my account, how do I get back in?

Request a new password at the account log in, but should you have any further issues that can't be resolved - please contact the Bodyography Australia team.

What is your return and refund policy?

Please refer to our Terms & Conditions to read our policy on returns and exchanges of products.

Where are your products made?

All of our products are ethically made in the USA.

Where is your warehouse located?

We are located at 6/204 Roberts Road, Airport West in Victoria.

How can I learn to apply my own makeup well, or to become a professional makeup artist?

Bodyography Australia offers our Academy Australia-wide, with classes to suit every level and desire.

Head to www.bodyographyacademy.com for more info!